Shipping & Delivery 

 All orders will be shipped using the following delivery service: 

• DHL 

• FedEx 

• S.F Express 

Order TrackingA tracking number is provided for all orders

For an up-to-date status of your order, you can enter the tracking number that we have provided in the DHL, FedEx and S.F Express websiteDelivery Times & Shipping feeGoods will be dispatched on regular working days (Monday to Friday, except the bank holiday, UCT+8 Hong Kong Time). Orders placed Friday evening, Saturday, and Sunday will be processed on Monday morning. 

Shipping fee and estimated transit time after dispatch: 

Hong Kong & Macau 

FREE SHIPPING on orders over HK$500, HK$30 on orders under HK$500* (2-5 business days) 

*HK$30 Remote Area Surcharge will be applied per shipment to delivery addresses in Remote Areas (such as Discovery Bay, Ma Wan, and Islands District) by courier companies (More details). 

UK & Europe 

 HKD 250 (5-10 business days) 

Rest of the world 

 HKD 250 (7-14 business days) 

Refused shipments 

If you refuse a shipment from, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to This amount will be deducted from your merchandise refund. 

Import taxes & duties 

 Please be advised that import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the regarding destination.Payment of these charges and taxes is the responsibility of the recipient and will not be covered by Dyus K. For further details of charges, please contact your local customs office. 

An exchange or refund of an order that is kept by the Customs Department due to unpaid duties is not possible. Dyus K does not bear any responsibility if an order is discarded or destroyed by the Customs Department due to unpaid duties. 

In some occasions packages may be delayed due to custom clearance. 

Customs & Regulations 

Customers should check local postal regulations for restricted items, as Dyus K cannot be held liable for any items that are not accepted into the regarding country.